Viewing Donors
The Donors tab on any campaign detail page gives you a complete view of everyone who has contributed to that campaign, including how much they gave, when they gave, and the status of each payment.
Navigating to the Donors Tab
- From the Dashboard, select Donation Campaigns in the sidebar.
- Select a campaign to open its detail page.
- Select the Donors tab from the tab navigation (alongside Details and Updates).
Totals Summary
At the top of the Donors tab, a summary bar displays two key figures:
| Metric | What It Shows |
|---|---|
| Total Donated | The gross amount donated across all transactions for this campaign. This is the full amount donors contributed before any fees. Displayed in green. |
| Net Received | The amount your organization actually receives after payment processing fees are deducted. Displayed alongside the total donated for comparison. |
The difference between Total Donated and Net Received represents the payment processing fees charged by Stripe, Cashfree, or other payment platforms.
The totals shown here reflect confirmed donations only. Pending or failed transactions are tracked in the system but do not count toward the totals.
Donor List
Below the totals summary, each donor is displayed as an expandable row. The donors are sorted by their most recent donation date, with the most recent donors appearing first.
What You See for Each Donor
Each donor row shows:
| Detail | Description |
|---|---|
| Profile photo | The donor's avatar image, or their initials in a colored circle if no photo is available |
| Name | The donor's display name |
| Donated amount | The total confirmed amount this donor has given to this campaign (in green text) |
| Net received | The amount received after fees, shown if it differs from the donated amount |
| Expand/collapse arrow | A chevron icon indicating the row can be expanded to show individual receipts |
Searching Donors
A search bar below the totals summary lets you find a specific donor by name.
- Select the search field.
- Start typing a donor's name.
- The donor list filters in real time to show only matching results.
- Clear the search field to show all donors again.
Expanding Donor Details
Select any donor row to expand it and see their full transaction history -- every individual donation they made to this campaign.
Receipt Details
When a donor row is expanded, each receipt (individual donation transaction) shows:
| Detail | Description |
|---|---|
| Payment status indicator | A colored dot: green for confirmed, amber for pending |
| Date | When the donation was made (e.g., "Mar 15, 2026") |
| Amount | The amount of that specific donation |
Receipts are listed with the most recent transaction first.
Multiple Donations from One Donor
A single donor may contribute multiple times to the same campaign. When this happens:
- The donor appears as one row in the donor list.
- The total donated amount shown on the row is the sum of all their confirmed receipts.
- Expanding the row reveals each individual receipt as a separate line item.
For example, if a donor gave $50 on March 1, $100 on March 15, and $50 on March 30, the donor row would show "Donated: $200.00" and expanding would reveal three individual receipts.
Empty State
If a campaign has no donors yet, the Donors tab displays:
- A user group icon
- "No Donors Yet"
- "Donors will appear here once they contribute to the campaign."
Donor Sort Order
Donors are automatically sorted by their most recent donation date, with the newest contributors at the top. This means:
- A donor who gave yesterday appears above a donor who gave last week.
- If a recurring donor makes a new contribution, they move to the top of the list.
Use the search bar to quickly locate a specific donor when you need to verify a contribution or respond to a donor inquiry. The real-time filtering makes it easy to find anyone by name.
What's Next?
Learn about how payments are processed and what each transaction detail means in Payment & Receipts.