Managing Certificates
App Only This feature is only available in the FeatsClub mobile app.
Once you start issuing certificates, you need a way to view, search, and manage them. This guide covers the certificate management screen for org admins and the certificate portfolio experience for members.
Certificate Management Screen (Org Admin)
How to Access
From the Endorsement Home screen, tap the Issue Certificates tile in the Issue Credentials section. This opens the certificate management screen where you can see all certificates your organization has issued.
What You See
The management screen provides an overview of your organization's certificate activity:
- Search bar -- Filter the list by member name to quickly find a specific person's certificates
- Stats summary at the top:
- Total users -- Number of unique members who have received at least one certificate
- Total certificates -- Total number of certificates issued across all members
- User list -- All members who have received certificates, sorted by most recent certificate first
Viewing a User's Certificates
Tap any user in the list to see all certificates issued to that member. Each certificate entry shows:
- Certificate image thumbnail
- Certificate title
- Issue date
- Certificate status (Not_Issued, Pending, or Issued)
Tap a certificate to view its full details.
Viewing Certificate Details
The certificate detail screen shows the complete information for a single certificate:
| Section | What It Shows |
|---|---|
| Certificate image | Full-size view of the generated certificate |
| Title | The certificate title |
| Description | What the certificate recognizes |
| Issue date | When the certificate was issued |
| Custom fields | All field names and their values (recipient name, date, hours, etc.) |
| Signatories | Names and titles of all signatories |
| Related activity | If the certificate is attached to an endorsed activity, a link to that activity's details |
Revoking and Deleting Certificates
Org admins can revoke or delete certificates that were issued in error.
When to Revoke or Delete
- The certificate was issued to the wrong member
- The certificate contains incorrect information (title, description, fields)
- The underlying endorsement was revoked and the certificate should be removed
- The certificate was created as a test and should not remain in the member's portfolio
How to Revoke or Delete
- Navigate to the certificate detail screen (through the certificate management list or a member's credential history).
- Tap the revoke or delete option.
- Confirm the action.
Once revoked or deleted:
- The certificate is removed from the member's portfolio
- The member can no longer view or share the certificate
- The verification link for the certificate becomes invalid
Revoking a certificate is permanent. The member loses access to the certificate immediately. If the certificate was shared externally, the verification link will no longer work. Make sure you are certain before revoking.
Member's Certificate Portfolio
Members see their certificates in their Skills / Achievements section of their profile. Here is what the member experience looks like.
Certificate List
- Displays all certificates the member has received across all organizations
- Search bar to filter by certificate title or keyword
- Organization filter to view certificates from a specific org
- Each certificate card shows:
- Certificate image thumbnail
- Certificate title
- Issue date
- Issuing organization name
Certificate Detail View (Member)
When a member taps a certificate, they see the full detail view:
| Element | Description |
|---|---|
| Full certificate image | The complete generated certificate at full resolution |
| "Certified on" date | The date the certificate was issued |
| Verify Certificate button | Opens an external verification link to confirm the certificate's authenticity |
| Related activity | If the certificate is attached to an endorsed activity, the activity details and any attached media are shown |
| Share button | Share the certificate to external platforms and social media |
Sharing Certificates
Members can share their certificates using the Share button on the certificate detail screen. Sharing options include:
- Social media platforms (LinkedIn, Facebook, Twitter/X, Instagram)
- Direct messaging apps
- Copy link
Members cannot delete certificates. Certificates are owned by the issuing organization and can only be removed by the org admin. This ensures the integrity and trustworthiness of the credentialing system.
Certificate Management Quick Reference
| Action | Who Can Do It | How |
|---|---|---|
| View all certificates | Org Admin | Endorsement Home → Issue Certificates tile |
| Search by member | Org Admin | Use the search bar on the management screen |
| View certificate details | Org Admin, Member | Tap a certificate from the list |
| Revoke / Delete | Org Admin only | Certificate detail screen → Revoke/Delete option |
| Share certificate | Member only | Certificate detail screen → Share button |
| Verify certificate | Anyone with the link | Certificate detail screen → Verify Certificate button |
| Filter by organization | Member only | Certificate portfolio → Organization filter |
What's Next?
Return to the Certificates overview for a summary of the certificate system, or explore Issuing Credentials to learn how to proactively issue endorsements alongside certificates.