Launching & Closing Campaigns

Every donation campaign moves through a lifecycle of statuses. This page explains how to take a draft campaign live, close an active campaign when it is finished, and reopen a closed campaign if you need to resume accepting donations.

Campaign Status Flow

Campaigns follow this status progression:

              ┌──────────┐
              │  DRAFT   │
              └──┬───┬───┘
                 │   │
       Go Live   │   │  Delete
                 │   │
                 v   v
        ┌────────┐   (removed)
        │ ACTIVE │
        └──┬──┬──┘
           │  │
   Close   │  │
           │  │
           v  │
      ┌────────┐
      │ CLOSED │──── Reopen ────> ACTIVE
      └────────┘

For campaigns created by talent users (members or supporters), an additional approval step exists before the campaign can go live. See Talent User Campaigns for the full approval workflow.

Launching a Draft Campaign

When your campaign is ready to accept donations, you launch it by changing its status from Draft to Active.

Steps to Launch

1. Navigate to the campaign's detail page by selecting it from the Donation Dashboard.
2. Confirm the campaign status badge shows Draft.
3. Select the Go Live button in the top-right area of the page.
4. The campaign status changes to Active immediately.
5. A success message confirms: "Campaign Launched!"
6. You are redirected back to the Donation Dashboard.

📸

Screenshot: Go Live button on a draft campaign

The campaign detail page header showing a Draft status badge and the purple "Go Live" button next to the "Edit" button

What Happens When You Launch

• The campaign status changes from draft to active.
• The campaign becomes visible on your organization's public profile (if applicable).
• The campaign's shareable link becomes functional -- donors can now visit and contribute.
• The campaign appears under the Active tab on the Donation Dashboard.

info

Make sure you have reviewed the campaign's details, media, and donation amounts before launching. While you can edit an active campaign, it is best to have everything finalized before going live.

Approving a Talent User Campaign

If a campaign was created by a talent user (a member or supporter), the Go Live button is replaced with an Approve button. The workflow is the same:

1. Navigate to the talent-created campaign from the Pending tab on the dashboard.
2. Review the campaign details thoroughly.
3. Select the Approve button.
4. The campaign goes live and the talent user is notified of the approval.

For the full talent campaign approval process, see Talent User Campaigns.

Closing an Active Campaign

When a campaign has reached its goal, the fundraising period has ended, or you no longer want to accept donations, you close the campaign.

Steps to Close

1. Navigate to the active campaign's detail page.
2. Confirm the campaign status badge shows Active.
3. Select the Close Campaign button in the top-right area.
4. A confirmation dialog appears asking: "Close Campaign?"
5. The dialog explains: "This campaign will stop accepting donations. You can reopen it later if needed."
6. Select Close Campaign to confirm, or Cancel to go back.
7. A success message confirms: "Campaign closed successfully."

📸

Screenshot: Close Campaign confirmation dialog

A confirmation dialog with the heading "Close Campaign?" explaining that the campaign will stop accepting donations and showing Cancel and Close Campaign buttons

What Happens When You Close

• The campaign status changes from active to closed.
• The campaign stops accepting new donations -- the public donation page shows the campaign as closed.
• The campaign moves from the Active tab to the Closed tab on the dashboard.
• All existing donor data and transaction history is preserved.
• An entry is added to the campaign's update log recording the closure.

When to Close a Campaign

Reason	Example
Goal reached	Your fundraising campaign hit its target amount
Campaign period ended	The planned fundraising window has passed
No longer needed	Circumstances changed and the campaign is no longer relevant
Replacing with a new campaign	You want to start a fresh campaign for a new phase or goal

tip

Closing a campaign is not permanent. If you need to resume accepting donations, you can reopen the campaign at any time.

Reopening a Closed Campaign

If you need to resume accepting donations on a campaign that was previously closed, you can reopen it.

Steps to Reopen

1. Navigate to the closed campaign's detail page (find it on the Closed tab of the dashboard).
2. Confirm the campaign status badge shows Closed.
3. Select the Reopen Campaign button.
4. A confirmation dialog appears asking: "Reopen Campaign?"
5. The dialog explains: "This campaign will start accepting donations again."
6. Select Reopen Campaign to confirm, or Cancel to go back.
7. A success message confirms: "Campaign reopened successfully."

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Screenshot: Reopen Campaign confirmation dialog

A confirmation dialog with the heading "Reopen Campaign?" explaining that the campaign will start accepting donations again, with Cancel and Reopen Campaign buttons

What Happens When You Reopen

• The campaign status changes from closed back to active.
• The campaign resumes accepting donations -- the public donation page is active again.
• The campaign moves from the Closed tab back to the Active tab on the dashboard.
• All previous donor data and transaction history remains intact.
• An entry is added to the campaign's update log recording the reopening.

When to Reopen a Campaign

Reason	Example
Extended goal	You met your initial target but want to raise more
Renewed interest	Donors have expressed a desire to contribute further
Additional need	New expenses arose related to the same cause
Seasonal fundraising	You reopen the same campaign each year or season

Status Summary

Status	How It Gets Here	What Donors See	Can Accept Donations
Draft	Campaign created but not launched	Not visible	No
Active	Launched via Go Live or Reopened	Full campaign page	Yes
Closed	Closed by admin	Campaign marked as closed	No

Actions Available by Status

Action	Draft	Active	Closed
Go Live / Approve	Yes	--	--
Edit	Yes	Yes	No
Close Campaign	No	Yes	--
Reopen Campaign	No	No	Yes
View Donors	Yes	Yes	Yes
Publish Updates	Yes	Yes	Yes
Share Link	No	Yes	No
Delete	Yes	No	No

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What's Next?

Learn how to update campaign details or remove draft campaigns in Editing & Deleting.