Admin Delegation

Admin delegation allows you to share the workload of managing your organization by granting specific management permissions to trusted followers. Instead of doing everything yourself, you can empower coaches, team leads, board members, and volunteers to handle the tasks they are responsible for -- while retaining full control over what they can and cannot do.

How Admin Delegation Works

The delegation system is built around three concepts:

1. Community Role -- A follower must have the Admin community role before permissions can be assigned.
2. Permission Categories -- Permissions are organized into seven categories that map to major areas of your organization.
3. Granular Permissions -- Within each category, you can enable or disable individual permissions, giving you precise control over what each delegate can do.

info

The organization owner always has all permissions and they cannot be modified or removed. Admin delegation only applies to followers who have been assigned the Admin community role.

Setting Up a Delegate

Follow these steps to grant management permissions to a follower:

1. Navigate to the follower's detail page from the Followers section of your dashboard.
2. Change their community role to Admin using the Change Role action.
3. Once the role is set to Admin, the Permissions Panel appears on their detail page.
4. Open the Permissions Panel and select the specific permissions you want to grant.
5. Save your changes.

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Screenshot: Setting up a delegate -- role change and permissions panel

A two-step visual showing the Change Role dropdown set to "Admin" on the left, and the Permissions Panel with toggleable permission categories on the right

tip

You do not need to grant all permissions within a category. For example, you can allow someone to create and edit events without giving them the ability to delete events. This lets you match permissions to each person's actual responsibilities.

Permission Categories

Permissions are organized into seven categories. Each category contains multiple individual permissions that control specific actions.

Events

Permission	What It Allows
Create Event	Create new events of any type (Ticketed, RSVP, Sign-up, Open)
Edit Event	Modify existing event details, dates, venues, and settings
Delete Event	Permanently delete draft events
Manage Tickets	Configure ticket types, pricing, capacity, and issue offline tickets
Manage RSVP	View and manage RSVP responses, approve or reject registrations
View Event Analytics	Access event performance data, ticket sales reports, and attendance statistics

Cohorts / Clubs

Permission	What It Allows
Create Cohort	Create new clubs or cohorts
Edit Cohort	Modify existing club details, descriptions, and settings
Delete Cohort	Remove draft or inactive clubs
Manage Cohort Members	Add, remove, and manage members within a club
Manage Schedules	Create, edit, and manage session schedules for clubs
Track Attendance	Record and view attendance data for club sessions

Memberships

Permission	What It Allows
Create Membership	Create new membership plans with pricing and benefits
Edit Membership	Modify existing membership details and configurations
Manage Members	Add members, update member status, and handle renewals
View Membership Analytics	Access membership performance data, enrollment trends, and revenue reports

Donations

Permission	What It Allows
Create Donation	Set up new donation campaigns and fundraisers
Edit Donation	Modify existing donation campaign details and goals
Manage Donors	View donor information, manage contributions, and send acknowledgments

Endorsements

Permission	What It Allows
Manage Endorsements	Review, approve, and manage endorsement requests from community members

Certificates

Permission	What It Allows
Manage Certificates	Issue, revoke, and manage certificates for event completions, course achievements, and other milestones

Push Messages

Permission	What It Allows
Send Push Notifications	Compose and send push notifications to your organization's followers

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Screenshot: Permissions Panel with categories expanded

The Permissions Panel showing seven collapsible categories. The Events category is expanded, revealing six individual permission toggles. Three toggles are enabled (Create Event, Edit Event, View Event Analytics) and three are disabled.

Complete Permission Reference

The following table provides a consolidated view of all permissions across every category:

Category	Permission	Description
Events	Create Event	Create new events
Events	Edit Event	Modify event details
Events	Delete Event	Remove draft events
Events	Manage Tickets	Handle ticket configuration and issuance
Events	Manage RSVP	Manage responses and registrations
Events	View Event Analytics	Access event reports and statistics
Cohorts	Create Cohort	Create new clubs
Cohorts	Edit Cohort	Modify club details
Cohorts	Delete Cohort	Remove clubs
Cohorts	Manage Cohort Members	Handle club membership
Cohorts	Manage Schedules	Manage session schedules
Cohorts	Track Attendance	Record and view attendance
Memberships	Create Membership	Create membership plans
Memberships	Edit Membership	Modify membership details
Memberships	Manage Members	Handle member enrollment and status
Memberships	View Membership Analytics	Access membership reports
Donations	Create Donation	Set up donation campaigns
Donations	Edit Donation	Modify campaign details
Donations	Manage Donors	View and manage contributions
Endorsements	Manage Endorsements	Handle endorsement requests
Certificates	Manage Certificates	Issue and manage certificates
Push Messages	Send Push Notifications	Send notifications to followers

Granular Permission Control

The permissions system is designed to be as flexible as possible. You are not required to grant all permissions within a category -- you can mix and match based on the delegate's responsibilities.

Examples of granular setups:

• Event coordinator -- Grant Create Event and Edit Event, but not Delete Event or Manage Tickets. They can set up events but cannot remove them or handle financials.
• Attendance tracker -- Grant Track Attendance and Manage Schedules within Cohorts, but no other cohort permissions. They handle day-to-day session management without being able to modify the club itself.
• Finance reviewer -- Grant View Event Analytics and View Membership Analytics only. They can pull reports without making any changes.

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Screenshot: Granular permission selection example

The Events permission category showing Create Event and Edit Event toggled on, while Delete Event, Manage Tickets, Manage RSVP, and View Event Analytics are toggled off

Revoking Permissions

There are two ways to revoke a delegate's permissions:

Option 1: Remove Individual Permissions

If you want to keep someone as an Admin but reduce their access:

1. Go to their follower detail page.
2. Open the Permissions Panel.
3. Deselect the specific permissions you want to remove.
4. Save your changes.

Option 2: Remove the Admin Role

If you want to revoke all permissions at once:

1. Go to their follower detail page.
2. Change their community role from Admin back to Member, Follower, or another non-Admin role.
3. All delegated permissions are immediately revoked.

caution

Changing a follower's role from Admin to any other role revokes all of their delegated permissions instantly. There is no way to partially preserve permissions through a role change -- if you only want to adjust specific permissions, use Option 1 instead.

Security Best Practices

Admin delegation is a powerful feature. Follow these guidelines to keep your organization secure:

• Grant the minimum permissions needed. Only enable the permissions each delegate actually requires for their role. Avoid granting full access unless it is truly necessary.
• Review delegated permissions regularly. As responsibilities change, update permissions to match. A seasonal coach may not need year-round access to event management.
• Limit the number of Admins. The fewer people with elevated access, the easier it is to maintain oversight and accountability.
• Use the activity log. When reviewing a delegate's work, check the activity logs on events, clubs, and memberships to see what changes they have made.
• Revoke access promptly. When a delegate leaves your organization or changes roles, update their permissions immediately.

Common Use Cases

The following examples show how different types of organizations typically set up admin delegation:

Sports Academy

Delegate	Role	Permissions Granted
Head Coach	Admin	Create/Edit Cohort, Manage Cohort Members, Manage Schedules, Track Attendance
Assistant Coach	Admin	Manage Schedules, Track Attendance
Front Desk	Admin	Create/Edit Event, Manage RSVP, Manage Tickets

Community Organization

Delegate	Role	Permissions Granted
Board Member	Admin	Create/Edit Membership, Manage Members, View Membership Analytics, View Event Analytics
Event Volunteer	Admin	Create/Edit Event, Manage RSVP
Communications Lead	Admin	Send Push Notifications

School

Delegate	Role	Permissions Granted
Department Head	Admin	Create/Edit Cohort, Manage Cohort Members, Manage Schedules, Track Attendance, Manage Certificates
Teacher	Admin	Manage Schedules, Track Attendance
Registrar	Admin	Create/Edit Membership, Manage Members

Nonprofit

Delegate	Role	Permissions Granted
Fundraising Director	Admin	Create/Edit Donation, Manage Donors
Program Manager	Admin	Create/Edit Event, Create/Edit Cohort, Manage Cohort Members
Volunteer Coordinator	Admin	Manage RSVP, Manage Cohort Members, Send Push Notifications

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Screenshot: Admin delegation in practice

A follower detail page showing an Admin-role follower with the Permissions Panel open. Several categories are expanded showing a mix of enabled and disabled permissions tailored to a "Head Coach" delegate

Frequently Asked Questions

Can a delegate add other delegates? No. Only the organization owner can change community roles and manage the Permissions Panel. Delegates cannot promote other followers to Admin or modify anyone's permissions.

What happens if I block a follower who has Admin permissions? Blocking a follower removes them from your active community and revokes all of their delegated permissions. If you later unblock them and they re-follow, they will start with no permissions and you would need to set them up again.

Can I see what actions a delegate has taken? Yes. Actions taken by delegates are recorded in the activity logs of the relevant entities (events, clubs, memberships). The log entries show who performed each action.

Is there a limit to the number of Admins I can have? There is no hard limit on the number of followers you can assign the Admin role to. However, for security and accountability, it is best to keep the number manageable.

What's Next?

• Need to change a follower's status first? See Follower Actions for the complete list of status actions.
• Want to review a follower's profile and history? See Viewing Follower Details for a breakdown of the detail page.
• Looking for general follower management? Return to the Follower Dashboard for an overview of dashboard tools.