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Group Registrations

Group registrations allow a single ticket purchase to register multiple participants. Instead of each person buying their own ticket, one person can purchase a ticket and fill out separate forms for each member of their group.

How Group Registrations Work

Group registration is controlled by the forms per ticket setting on each ticket type. This setting determines how many participant forms are collected for a single ticket purchase.

  • 1 form per ticket (default) -- Standard single registration. One form is collected per ticket.
  • More than 1 form per ticket -- Group registration. Multiple forms are collected for a single ticket purchase, one for each group member.

Each form collects participant details independently, so every group member's information is captured separately.

Setting Up Group Registration

To configure group registration, a participant form must first be attached to the ticket.

  1. Open the ticket you want to configure by selecting its card.
  2. Attach a participant form (see Participant Forms).
  3. Once a form is attached, the If group registration, max participants per registration? field appears.
  4. Enter the number of forms to collect per ticket (minimum 1, maximum 50).
  5. Save the ticket.
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Screenshot: Group registration field
The "If group registration, max participants per registration?" input field showing a number input set to 4, with helper text explaining "1 for single registration, >1 for group registrations like dance or sports or hackathon"
note

The group registration field only appears when a participant form is attached to the ticket. Without a form, there is no way to collect individual details for each group member.

Example Scenarios

Dance competition (duo)

A dance duo competition where each ticket registers a pair of dancers.

SettingValue
Ticket name"Dance Duo Entry"
Price$40
Forms per ticket2
Form fieldsName, age, dance style, emergency contact

One person purchases the ticket and fills out two forms -- one for themselves and one for their partner.

Family pass

A family event where one ticket covers a family of up to 4.

SettingValue
Ticket name"Family Pass (up to 4)"
Price$60
Forms per ticket4
Form fieldsName, age, dietary preferences

The purchaser fills out up to 4 forms for family members.

Hackathon team

A hackathon where teams of 3-5 compete together.

SettingValue
Ticket name"Team Registration"
Price$100
Forms per ticket5
Form fieldsName, email, GitHub profile, role, skills

The team leader purchases the ticket and fills out forms for each team member.

Sports relay team

A relay race where each team has 4 runners.

SettingValue
Ticket name"Relay Team (4 runners)"
Price$80
Forms per ticket4
Form fieldsName, age, bib size, emergency contact, medical conditions

How It Works for Attendees

  1. The attendee selects a ticket with group registration.
  2. If forms are collected before payment, the attendee fills out one form for each group member before proceeding to payment.
  3. If forms are collected after payment, the attendee completes payment first and then fills out the forms.
  4. Each form is submitted independently, so each group member's data is stored separately.

Combining with Complimentary Passes

Group registration and complimentary passes work well together. For example:

  • A "VIP Table" ticket at $200 includes 3 complimentary passes (4 people total at the table).
  • Set forms per ticket to 4 to collect details for the purchaser and all 3 guests.

This ensures you have contact information and any required details for every person at the table.

Badges on Ticket Cards

When a ticket has forms per ticket set to more than 1, a yellow Max N/ticket badge appears on the ticket card (e.g., "Max 4/ticket"). This helps you quickly identify which tickets are configured for group registration.

tip

Keep the number of forms per ticket reasonable. If each form has many fields, requiring attendees to fill out a large number of forms can lead to checkout abandonment. Consider which fields are truly necessary for each group member.